Refund policy

Our Commitment to You

We strive for 100% satisfaction with every order. If you are not satisfied, please reach out to our support team to discuss an exchange or refund.

Email: Lousfishtwoharbors@gmail.com

Unfortunately, refunds cannot be issued for missing packages with delivery confirmation from the carrier.

Return Conditions

If you are unsatisfied with your order, we strive to make it right. Please note that final sale items are not eligible for a return or refund.

How to Return an Item

To initiate a return, please email our team with details about the issues you experienced with your order. We may request photos to help assess the problem. For perishable food products, no mail-back is necessary.

Refund Processing

Refunds are processed using the original payment method within 1-2 business days.

Need Help?

If you have any questions about your order or our refund policy, please contact us: